What is Six Sigma?

It's a company-wide approach to continuous improvement. Specifically, it's a management strategy that uses a structured problem-solving approach to meet customer expectations by reducing process errors (known as variation & defects).

The fundamental goal of Six Sigma is to reduce variation by analyzing and correcting the root causes to the extent that all opportunities meet customer expectations.

Why does Sunflower need Six Sigma?

In a service environment, the challenge of meeting and exceeding customer expectations is highly dependent on the ability to control variation. Six Sigma will enable us to standardize processes and gain efficiencies in order to respond better and faster to customer expectations and requirements.

What Six Sigma will do for Sunflower

Six Sigma will enable us to:

• Improve existing processes
• Create new and innovative high-quality offerings

Six Sigma will help Sunflower experience:

• Reduced costs
• Increased growth and profits
• Satisfied customers
• Industry leadership